Future-Proofing Law Firms: Embrace Digital Transformation

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Chair of the Month

Michelle Weiss
Michelle Weiss is our Publisher.

In honor of LegalWeek, we’re sharing key digital transformation insights from Modo’s recent case study, The Evolving Workplace in Large Law Firms.

Global law firms are at a turning point. As the legal sector navigates digital transformation, firms must balance efficiency, security, and user experience across multiple offices, jurisdictions, and evolving workplace models. Yet, with digital maturity still lagging and legacy systems deeply ingrained, the industry faces significant challenges in modernizing its approach.

Did you know? Top global law firms juggle over 60 mobile applications—yet only 15 are truly essential for daily operations.

The result? Fragmented workflows, inefficiencies, and frustrated employees.

Confidential Law Firm in Chicago. Image courtesy of NELSON Worldwide.

What’s Driving Change in the Legal Workplace?

  • Hybrid work is in flux – Most firms have policies, but only a third have a unified, firm-wide approach.
  • Office space is underutilized – Firms invest heavily in real estate while struggling to optimize occupancy.
  • Technology is overwhelming – Attorneys waste time switching between too many disconnected apps.
  • Needs are unmet – Efforts to consolidate workplace tools have largely failed, resulting in poor communication with employees and inconsistent execution.
  • Security & compliance remain top concerns – Yet, firms hesitate to move away from outdated systems.
  • Risk aversion slows adoption – But those embracing mobile-first strategies see measurable ROI.

So, What’s at Stake?

Without a modern workplace strategy, law firms risk:

  1. Wasted time & inefficiency – Attorneys struggle to access the tools they need.
  2. Security vulnerabilities – Outdated systems expose firms to compliance risks.
  3. Underutilized real estate – Hybrid work policies remain inconsistent, leaving costly office space empty.
  4. Employee burnout & turnover – Young lawyers face relentless workloads with little workplace support.

The Solution?

A mobile-first workplace experience that integrates operations, security, and engagement—boosting productivity, reducing costs, and improving attorney retention.

At Modo, we understand the complexities of large law firms and provide solutions that streamline workflows, optimize real estate, and enhance the employee experience.

Digital friction is a growing productivity barrier—35% of workers struggle to find the information or data they need to do their jobs effectively.

– Tori Paulman, VP Analyst at Gartner

We remove that friction by delivering intuitive, user-centered tools that employees want to use. And we know adoption matters.

According to Gartner’s Rules of the IKEA Effect:

  1. People may like what you give them.
  2. If you want people to value something, let them build it.
  3. If you want people to love something, let them create and shape it.

Modo empowers firms and their employees to shape the digital workplace experience—driving higher engagement, ownership, and long-term value.

Confidential law firm in Chicago. Image courtesy of NELSON Worldwide.

Want to see how leading firms are navigating digital transformation?

Download the full case study now and discover the impact.

 

This executive summary was written in partnership with Modo.

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