How this furniture dealer is evolving to meet the needs of the changing market.
Headquartered in Baltimore, Maryland, Price Modern is a “Best in Class” Haworth dealer and represents over 300 manufacturers. The company has been in business for over 100 years. As the workspace furnishing requirements have evolved over time, they too have worked to keep up with the trends and needs of clients while also planning for the workplace of the future. Leveraging their historical knowledge, design experience, and project execution for corporate, government, and institutional clients allows them to be a valued partner in helping architects, interior designers, facility planners, and managers create workplaces that are effective now and in the future.
Traditionally, furniture dealers have been brought into a construction or renovation project at or near the end of the design process to identify, purchase, and install the parts and pieces necessary create a workspace. As customers, architects, and contractors lean more on dealer partners, their services and capabilities have expanded. Price Modern has learned that as these services and capabilities have grown, so has their impact on projects. After more than 100 years in the business, they can offer customers the knowledge, design experience, and project execution required to help them create the workplace of the future.
The data mined from their vast repertoire of projects is a treasure trove of information that can be called upon to inform new projects. Understanding all the components that the furniture design process entails allows projects to move forward with efficiency and less chance for costly mistakes. Utilizing the technology to translate a designer’s furniture selections into formal specifications for pricing and installation leads to accurate project documentation. Corralling all the decisions on configuration, size, materials, colors, and quantity into clear, concise documents allows all parties to review and confirm selections, track budget, and streamline the process.
Price Modern has developed a work flow to better engage with customers, leveraging technology to decrease the time and avoid potential errors that have historically been frustrating for all participants in the furniture procurement process. Planning more immersive meetings with the entire decision-making team, along with their sophisticated design software, and the use of virtual and augmented reality have streamlined the process. Once decisions are made, the level of detail in the software specifications facilitates better accuracy in orders, and planning for shipping, delivery, and installation schedules.
When orders are placed, the Price Modern changes gears and moves into project management and installation mode. This is the behind the scenes work that is critical to achieving project success. The planning and scheduling of product delivery is closely coordinated with other project team members including the customer’s project manager, general contractor, building management, communications, and audio visual and other subcontractors, as required by the size and scope of the project.
Price Modern uses their large warehouse as a tool to manage receiving and scheduling deliveries as site conditions dictate. Managing all the moving parts and pieces of a multi-faceted furniture order is managed by utilizing industry apps on tablets in the field to document any required changes and punch list items ahead of final walk through meetings.
Supporting the receiving, delivery and installation services, the distribution center has 18 loading docks, three interior truck bays, and three electric forklifts. The warehouse is insured and bonded with a fire suppression system. This provides the capability to provide three-tier racking and automated Snap Tracker™ asset management, currently storing over 107,000 items in client inventories.
The work does not usually end once new space is fully occupied. There is always post move activity and follow on work. Beyond that, Price Modern can work with customers to maintain a standards program, manage assets, provide warranty service, and even augment end user capabilities with their furniture experts.
Additional expertise can be provided on LEED and Well Building certification, acoustics, and other work place technology requirements. Price Modern is fully equipped to partner with customers and design teams from project inception to completion as an integral part of the project team.
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This article was sponsored by Price Modern.