Bernice Boucher on finding the right tools to measure how people are using your space.
Many companies are still using outdated metrics to determine how much — and what type of — space, they need, and missing significant opportunities. From smart lighting to chair sensors and wearable tech, we are now living in an age of plentiful workplace data. New sources of information are a boon to professionals trying to determine the right amount, type, and configuration of space that will keep employees, CEOs, and managers happy — all at once.
So it’s important to use data to get a sense of who is working where, when, and how. But one reason people hesitate to access it is the opposite challenge of information overload. There’s such a thing as too much of a good thing; all too often, we are buried in irrelevant information, or are using technologies that seem useful, but don’t move the strategic needle.
Investments in workplace technology should help achieve business objectives, provide actionable information, or achieve projected cost savings. It’s important to invest in the right technology, at the right time, at the scale that makes sense for you. In this article, Bernice Boucher, head of the workplace strategy practice in the Americas for JLL, has tips for finding a strategic purpose behind every new technology tool, as well as for acting on smart interpretations of the data you gather.